I am a seasoned executive who has enjoyed a measureable level of success in leading a diverse and troubled organization into a period of sustained growth and stability. I fully understand the attribute of keeping my eye on the ball and have succeeded, despite set backs and distractions, in forming motivated management teams who perform well in fast paced, highly competitive business environments. My background is one of multiple disciplines – tempering creativity with pragmatism. I am a hands on manager and quick study who doesn’t waste time on unnecessary or irreconcilable issues.
Strategic Planning
Event Planning and Execution
Capital and Operations Budgeting
Physical Plant Management
Marketing and Branding
Union Labor Negotiations
Business Relationships and Partnerships
Construction Estimating
Customer Service
Construction Management
University of Tennessee, Knoxville, TN., M.S. (City Planning)
Named to Phi Kappa Phi – National Honor Society
U.S. Naval Academy, Annapolis, MD., B.S. (Engineering)
Business Experience:
1/07 – 5/09 – Centerplate, Inc.
Corporate Vice President of Facility Design and Management
Centerplate is a top tier concession and catering company serving only the sports and entertainment sector. It is the industry leader in NFL accounts and a close second in MLB. It also has a number of leading convention center clients; the Orange County Convention Center, San Diego Convention Center, the Javits Center, and the Vancouver Convention and Exhibition Centre.
Reorganized the company’s design and construction and capital purchasing divisions.
Managed $80M in construction projects (commercial kitchens, restaurants, food courts and retail stores). All projects kept pace with surge in company growth – 14% in ’07 to’08.
Established creative and compelling design process, differentiating Centerplate from competitors and contributing in a material way to contract renewals and new account awards.
4/95- 1/07 - Jacob K. Javits Convention Center of New York
General Manager and Senior Vice President
The Javits Center is New York City’s convention center and corporate event venue. It is the highest occupancy venue of its type in the nation.
Requested by NY State Governor’s office to join team determined to reform a notorious union labor situation and to rebuild the Center's declining business.
Successfully renegotiated all labor contracts, hired and trained a new work force without business disruption. Instituted rigorous maintenance programs and established an energy management program to control costs.
During this 11-year period, business flourished and customer service improved remarkably. In 1994, the Center’s gross revenues were $35 million with a net loss of $1.62 million.
Since 1995, the Center has operated at a profit. For the year 2006, gross revenues were $ 126.3 million, with profits if $ 8.9 million. The Javits Center is the only convention center in the nation that operates at a profit year to year.
This performance was due to the take-over of a large labor force, new on-site services, and a rejuvenated sales and marketing effort. My team pursued an aggressive sales strategy and created price and service incentives which have worked to draw old customers back, attract new ones, and enable long time customers to grow.
On the service side of the business, a Customer Service Division was organized which consolidated and changed the fashion in which the Center markets and supplies utility, cleaning and other show related services. Also reorganized was the utility services division (electric, theatrical, telecommunications and plumbing) with improved productivity and new product offerings. Additionally, certain joint ventures were negotiated to enhance the Center's catering, wireless telecommunications, business center enterprises and advertising and media sales.
For 2004 and 2006 I was named one of the “Top 100 - Most Influential†people in the trade show industry by Trade Show Week magazine.
3/94 - 4/95 - Binoptic International Corp., Norcross, GA.
Vice President of Field Operations
Binoptic was a start up company which manufactured, leased and sold stadium, concert hall, and arena seating equipment and spectator technology. I was responsible for the company marketing plan, product testing, and profit and loss of all field operations. In 1996 the company assets were purchased by an overseas partner.
12/86 - 2/94 - Ogden Corporation and Convention Center Operating Corporation
Jacob K. Javits Convention Center of New York
Director of Operations
Ogden was a billion dollar diversified service company which provided complete facility management to clients worldwide.
Responsible for construction completion of several building systems, including HVAC, audio and exterior utilities.
Established the original maintenance, operations and utility service organization.
Frequently assigned by corporate headquarters for new business development in other convention centers and sports arenas (Cobo Hall – Detroit, Great Western Forum – LA)
4/82 -11/86 - National Broadcasting Company
Held Corporate Energy Manager, HVAC Manager and Director of Plant Operations positions.
Managed building operations and maintenance for NBC's owned and leased facilities in the N.Y. area (TV and radio studios, offices, warehouses and transmitter sites).
Responsible for the company’s Plant Modernization project for NBC's refrigeration and boiler plants at Rockefeller Center, Brooklyn Studios, New Jersey Cold Storage and the World Trade Center transmitter. The project lasted 2 years and cost $6 million.
Military Service:
6/70 – 1/77 – U. S. Naval Officer (Navy Pilot) – Remained until the end of my obligated service. Most of my experience was in fleet operational squadrons as division officer, aircraft commander, maintenance test pilot, and detachment officer-in-charge.
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